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Doczaar

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Find a quick answer below, or get in touch — we read every email and aim to reply within one business day.

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Get in touch

Email support@doczaar.com and we'll reply within one business day. For account-specific issues, please send the email from the address you signed up with — it saves us a back-and-forth verifying you.

We're around on weekdays and usually write back the same day.

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Buying & downloading

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Uploading & selling

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Earnings & payouts

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Account & profile

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Copyright & academic integrity

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Trust & safety

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Frequently asked

Is browsing free?

Yes. Account creation and browsing are free. You only pay when you download a specific document.

How can I pay?

Card payments run through Stripe — Apple Pay and Google Pay included — and PayPal is available in regions that support it.

Can I sell from any country?

You can sell from any country Stripe Connect supports — currently ~45 countries. If yours isn't listed, write to us; we'll let you know when it is.

Are reviews moderated?

Yes. Reviews are reviewed by a human within ~24 hours before appearing publicly. We allow critical reviews; we remove abuse, spam, and reviews from buyers who haven't actually downloaded the document.

Will my uploads be used to train AI?

Never. We don't feed uploaded documents to AI models — ours or anyone else's. They are only ever delivered to the people who buy them.